Team
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FREQUENTLY
ASKED QUESTIONS

Need help with something? Here are our most frequently asked questions.

General FAQs

Everything you need to know before getting started.

Superior has offices in Chicago and St. Louis, a strong team presence in Florida, and the ability to support Pro projects nationwide. For larger or multi-location Pro work, our teams are willing to go where the project takes us.

For individual services, reach out and we’ll ensure you’re connected to the right solution—either through Superior or one of our trusted partners.

For Pro and commercial projects, contact our team directly, and we’ll walk through your scope, timeline, and material needs to prepare an accurate bid. Our sales team can also help guide material selections and ensure the project flows seamlessly through Home Depot when applicable.

For individual services, you can submit a form on our website and we’ll connect you with the appropriate representative. Depending on the service and materials involved, we may coordinate directly with Home Depot or recommend the best local solution. Our goal is always to support the Home Depot ecosystem.

Yes. Every installer who arrives on-site is licensed, insured, and background-checked, and carries an official Home Depot badge. This ensures consistent standards, accountability, and peace of mind on every project.

Absolutely. Through Home Depot, we complete a wide range of smaller residential installations and specialize in large-scale Pro and commercial projects, including multi-building apartment complexes, universities, retirement communities, and more. Our size, experience, and nationwide crews allow us to scale projects efficiently without sacrificing quality.

Warranty coverage varies by product and service. Installation typically includes up to a one-year workmanship warranty, while many products carry their own manufacturer warranties. We always encourage customers and partners to contact us directly so we can clearly outline the options available for your specific project.

Service FAQs

Answers about our Flooring, Shower Doors, Window Treatments & Artificial Turf services.

Most flooring installations take between 1–3 days, depending on the materials and project size.

We proudly serve the local community and nearby surrounding regions. Reach out to confirm service availability in your area.

We proudly serve the local community and nearby surrounding regions. Reach out to confirm service availability in your area.

We proudly serve the local community and nearby surrounding regions. Reach out to confirm service availability in your area.

We proudly serve the local community and nearby surrounding regions. Reach out to confirm service availability in your area.

We proudly serve the local community and nearby surrounding regions. Reach out to confirm service availability in your area.

TESTIMONIALS

What Our Clients Say

Real words from homeowners and business owners who trusted Superior Installations

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